Return Policy

Our commitment at is total customer satisfaction. our return policy is very simple: 

If for any reason the product that you receive from is not working to your satisfaction, simply click at link below for an RMA # and instruction to return it for a refund.  RMA request

Please note the following: 

  1. All requests for RMA for refund must be submitted via RMA request within 14 days of receipt of the product.
  2. Full Refund is provided if item is received back in original condition with all parts, cables, AC adapter, manuals, etc. included, within 30 days of receipt of the product with a Valid  RMA number.
  3. The original shipping charges are not refundable (including orders with Free shipping)
  4. All returns must include a valid RMA #, returns with out a RMA #  will not be processed. 
  5. Incomplete returns or items received in a non original condition are subject to a 25% re-stocking fee.
  6. Processed orders are non cancelable. Orders with refused delivery are subject to 10% processing fees plus shipping expenses.
  7. Items received back broken or damaged are not refundable.

 Warranty: does not guarantee or warrantee or assumes any responsibility for any products sold for any specific application

You may request an RMA for repair or replacement with in the manufacturer warranty period by contacting the manufacturer.

Please note the Manufacturer product warranty does not cover accidents, tamper with the device, Failure due to storms, lightning, or mishandling.

We are unable to provide loaner equipment. If the product needs service you need to contact manufacturer.

Please note when you contact Manufacturer, the product warranty does not include product hardware updates, exchanges or refund.

Back to order page