AudioImage™ SX8800 series Music On Hold Adapter / Player /Recorder

SX8800 series Professional Music-On-Hold adapter / player/ recorder (please note: the picture below is for Model SX8800-4LP, Model SX8800-2LP does not have the lines 3/4 jacks & the Models SX8800-2L, SX8800-4L do not have the SD card and player built-in)

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The SX8800 series are new and professional devices designed to provide the ultimate solution in a message and music on hold applications for regular 1 to 4 line telephones or key system phones.

If you have regular 1 to 4 line phones such as the phones sold in off the shelf consumer stores ( a sample list of telephone models provided further down) then you need the "All-In-One" models like SX8800-2LP (up to 2 phone lines/ as many telephones) or SX8800-4LP (up to 4 phone lines/ as many telephones) These "All-In-One" models are easy "30 second install" models with built-in USB/SD card player and ready to play out of box.

SX8800 series provide outstanding audio quality and ease of update-ability using latest technology USB interface and SD (secure digital) cards. The SX8800 has integrated Adapter/Controller support for up to 4 lines when used with standard Non KSU type phones. It activates via Hold or Flash button on any phone and requires no attachments to the phone and it is not phone model specific. The SX8800 even works on cordless phones just by pressing the Hold button and supports as many telephones as the you may have

The SX8800 can update it’s SD card memory content via email by connecting it to any PC USB connector and simply "drag & drop" or "copy/paste" the MP3 file. For users less computer savvy or with no email access, a SD card can always be mailed.

SX8800 provides an easy to use, easy to update, fast turnaround and complete solution in message on hold applications for the regular analog telephones, standard 1-4 line phones, cordless phones or phone systems with a main KSU.

SX8800 series are ideal for any size business from Small Office/Home Office (SOHO) with standard 1-4 line phones to large phone systems with over 100 stations.

  • Increase Sales 20% to 50% 
  • Right way to Invest in your Business
  • A "Music-On-Hold" system could pay for itself in the very first customer call who stays on the line and does not hang up!
  • A "Must have tool" for your business 
  • Don't leave customers "On-Hold" without it!   Read the AT&T research 
  • Sharpen Your Image with SX8800 series AudioImage™
  • Please Note: "Hold Button" activation may be impossible to achieve with some phone models, or when using some combinations of desktop and cordless phones and answering machines. in that case device needs to be configured to activate via "Flash"

  • Can be set to support any telephone via FLASH button with instant activation as well (in that case Flash-Flash is used for call waiting, Centrex transfer, 3 way call etc.) 
  • Provides "Audio Test" and back ground music
  • Provides both Input and out put audio jacks
  • Configuration slide switch allows many customizations 
  • Compatible with features such as centrex, center net, caller ID, call waiting, 3 way calling, and answering machines, etc.( in call waiting provides music-on-hold for one call)
  • Dual function allows just "digital player/recorder" function or just an analog phone adapter/controller or both
  • Supports both KSU type phone systems or Non-KSU regular analog phones

This model activates any telephone via the telephone's HOLD button! To activate the music on hold simply press the HOLD button on the phone. To return to the call just re-select that line

Music On Hold Adapter/Controller functions:

  • Provides Music-On-Hold function on all the telephones and extensions up to 4 lines and up to 50 telephones or more
  • Activates using the telephones HOLD button or Flash button
  • Supports via the HOLD button most models of regular standard telephones such as:

    AT&T: 21070, 262, 272, 412, 422, 4952, 612, 622, 712, 722, 732, 742, 752, 812, 822, 830, 832, 842, 843, 853, 854, 874, 902, 912, 922, 944, 945, 952, 953, 954, 955, 962, 972, 964, 982, 992, 993, 983, SIGNATURE, FT483, FT484, 974, 984, 1040, 1070, 1080, 90240, 90529, 90889, 2462, E2562, E2662, EP5962, plus all other models

    Brother Quatro: 412

    Bell: 223, 232, 259, 261, 268, 367, 470, 52905, Sonecor 412, 412CID, 4900, BE5200, BE5300, Techline 420

    Casio: SI460, SA400

    Cortelco: 2720, 2740, 4125, 412541TP127S, TP127S

    Epic: ET4000

    Execufone: ITC-420, 420i

    GE: 187, 2-9315-A, 2-9318, 2-9435-A -B -C, 2-9436-A, 2-9438-A, 2-9450-A -B -C -D -E -F, 2-9439-A to -EGL, 2-9451A, 2-9481, 2-9487GE2-A, 2-9488, 2-9638-A, 2-9975, 2-9488GE2-A, GE 2-9638-A, GE 2-9975, GE 25403, GE 25404

    Pac Bell: 261, FE5350

IBM: 412, 412CID, 4900

Northern Telecom: Unity

Phonemate: PMG-4600, PMG-2400

Panasonic: KX-T3110, 3120, 3122, 3135, 3145, 3155, 3160, 3165, 3170, 3175, 3280, 3980-H, 3980-R7, 3981, KX-TC930, KX-TS20, KX-TS21, KX-TS25, KX-TS27, KX-TS208, VA-8400, KX-T3110, KX-T3120, KX-T3122, KX-T3135, KX-T3145, KX-T3155,
KX-T3160, KX-T3165, KX-T3170, KX-T3175, KX-T3280, KX-T3281, KX-T3980-H,
KX-T3980-R7, KX-T3981, KX-TC930, KX-TG2000, KX-TG2720, KX-TG2730, KX-TG2740,
KX-TG4000, KXTG4000B, KXTG2000B, KX-TG4500, KX-TG5480, KX-TG6500, KX-TG6502, KX-TG6700, KX-TG6702,
KX-TG650, KX-TGA200, KX-TGA400, KX-TGA420, KX-TGA650, KX-TGA670, KX-TS20,
KX-TS21, KX-TS25, KX-TS27, KX-TS208, KX-TS3282, KX-TS4100, KX-TS4200, plus all other models
KX-TS4300, VA-8400, PQLV30024ZB

Qwest: NSQ412

Radio Shack: 206, 208, 209, 210, 212, 411, 412, 612, 43-373D, 43-430, 43-642, ET-180, 43-470, ET-184, ET-192, ET-193, 43-622, 43-469 , 1710, 1753

RCA: 25403 RCA, 25413RE3, 25414RE3, 25415RE3, H5400RE3 (works via Hold on cordless station as well), 25423, 25424, 25425, 25450, 25201RE1, 25202RE3, 25203RE1, 25204RE1, 25205RE1, 25215RE1, 25214RE1,25255RE2, 25403RE3,
25413RE3, 25414RE3, 25415RE3, 25423RE1, 25424RE1, 25425RE1, 2550RE3, 2550RE3-R,
plus all other models

Sony: IT-M804

SBC: 2105, 4000, SBC 2105, SBC 4000, SBC 410, SBC 420

Southwestern Bell: FT325, FT360, FT365BL FT383, FT412, FT483, FT484

Sprint/Radio Shack: SP-702 / 43-5702, SP-705

Starplus II: HAC2605, HAC2606

TMC: ET4000

TT Systems: 4012, 412, 412CID, 4900, 4300, 5100, 5200, 5300, 7993

Uniden: UB-420, Uniden 420

Verizon: NSQ412

Vtech: 4121

plus most other 2 line or 3 line telephones

  • * Utilizing advanced"voice activation" technology this product activates on any phone by just pressing Hold button (activation time may be a few seconds longer on some phone models), also this product can work on any phone (on the list or not on the list) via Flash then Hold
  • Simple installation: Just connects to wall jacks or connects to one of the phones only!


  • Superior sound quality with built-in digital player/repeater/recorder
  • Accepts virtually any audio source as well, such as: other digital player, Radio, CD player, PC sound card , etc.
  • Compatible with corded or cordless telephones in an office
  • Compatible with features such as caller ID, call waiting, 3 way calling, centrex lines, call hunting, call rotary, and answering machines etc. (please note: in call waiting provides music on hold for one call)
  • Provides RCA or 3.5 mm audio input and RCA output jacks
  • Dual function allows just "digital player/recorder" function or just an phone adapter/controller or both
  • Provides audio test functions.
  • Provides Back ground music option
  • Provides customized configuration settings via 2 simple 3 position slide switch
  • Package contents: SX8800 player or "all-In-One" device or adapter, phone cords, audio cords, AC adapter , Manual, Warranty

The audio program can be loaded into the SX8800 in several simple ways:

  • Card Load - by inserting a new SD card
  • Card update - by connecting the unit itself with it's SD card in place to any PC/MAC USB port and performing a simple "copy/paste" into the stamp sized re-record-able SD card ( a pre-recorded card with “thank you for holding…” and Royalty Free music by professional male and female voice artist talents is included)
  • SD card update - by removing the SD card and inserting it into any PC/MAC SD card slot or to a USB port via a "USB to SD card adapter" and performing a simple "copy/paste"

The SX8800 player/recorder is the most flexible and easy to use player of its kind, with a list of latest technology features not found in other players, these include:

  • Dual Banks - there are 2 Banks to play/record into which allows a second bank to hold recordings for “Holidays”, “special” sales/events, etc. a switch on the SX8800 controls this function. Using this switch the SX8800 instantly starts its playback from the 2nd bank. It makes it so easy and convenient during the “holiday times” or anytime a different playback is needed.
  • Zero moving parts - 100% digital with no built-in CD or cassette player to wear and tear
  • Zero power storage - messages and music are retained all the time in power outage, playback automatically resumes when power is restored
  • All-solid-state design - no mechanical moving parts at all
  • Consistent audio output with absolutely no degradation in the sound quality throughout the product’s life
  • Highest level audio quality and fully maintenance free
  • up to 256 hours of audio recording capability per SD card up to 99 tracks
  • Audio volume control with 20 watts of power
  • USB 2.0/1.0 port , SD card slot
  • External audio input for "live" audio or XM satellite input
  • Volume, Tone and Bass boost controls
  • Built-in Speaker to monitor the audio with ON/OFF switch
  • Attractive design enclosure with wall mounting capability via keyholes
  • 5-year parts and labor warranty
  • Manufactured in the USA in high quality ISO 9002 factory

User controls on SX8800 series: (some models do not have all the controls listed)

  • Bank select slide switch Bank1 - Bank2
  • separate 8 ohm and 600 ohm RCA jack for out put
  • Volume control potentiometer with center tab
  • Tone control and bass boost switch
  • Audio In jack 3.5mm
  • 3 position slide switches for standard telephones configuration setting
  • Telephone jacks
  • LED status lights for MP3 playback or recording indication
  • LED status lights to indicate lines in use or on Hold
  • Isolated Audio Input RCA jack
  • SD/EXT slide switch
  • Speaker ON-OFF switch
  • SD card slot
  • USB connection cable
  • 12VDC jack

  • Items included with SX8800:
  • SX8800 digital player/recorder - ready to play out of box
  • AC power adapter 110V/240V to 12VDC 250-1000ma
  • SD card 16MB or higher, pre-loaded with both Royalty Free "Holiday message" and Royalty Free "Thank you for Holding messages.."
  • USB cable and any needed audio cord
  • 2 RJ14 phone cords
  • User’s manual

Optional items available for SX8800:

  • Extra SD cards
  • USB microphone and CD software to create user audio productions
  • Custom production - with professional voice talents by network message on hold organizations specialized in that type of business - Royalty Free - pre-loaded in ready to play SD card or provided by MP3 files via email for easy updating.

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